Proper protection is a necessary ingredient to productivity especially in this day and age. Kensington, with its long experience in developing products with this in mind, is the right choice when looking for computer equipment, mobile computing equipment, accessories, and solutions.
It has built its business on remaining a reliable brand in mobile physical security through many years of challenge. This has allowed the company to offer a wide range of solutions to address such needs for various enterprises. Its solid commitment to customer satisfaction is evident in the guarantees and warranties it uses to cover its excellent products.
More Than 30 Years of Excellent Products
The company was founded in 1981 and quickly became a powerhouse with the launch of the System Saver. This began a mindset geared towards securing what was important for their customers – which was at that time, and even today, the protection of hardware from power fluctuations and ambient heat.
In 1990, this was expanded to encompass the challenge of physically securing mobile computing equipment, like laptops, from theft. A move made by the company based on predictions made in 1987 concerning the rise of this type of problem. In 1992, the laptop Security Slot was born, a cable and lock device for securing laptops against theft. Today, Kensington is widely recognized as the “inventor” of laptop security, providing products such as Click Safe and customized master access lock solutions for various businesses.
Not only is the brand recognized for physical security for laptops, but through the years, the company has also produced many top-of-the-line laptop and computer accessories. Examples of these are Expert Mouse 4.0 in 1992, which was touted as the first trackball to integrate both hardware and software; Flylight in 1999, which was popularly received by business travelers as an aid in helping them see better while on-the-go; and the more recent Absolute Power in 2011, which is a 100-watt compact charger for laptops, mobile phones, and tablets.
Comprehensive Portfolio of Products
Kensington’s current portfolio encompasses a wide range of products related to both mobile and desktop computing. These include locks of various types such as laptop locks, PC locks, monitor locks, and USB port locks. Aside from this, businesses can also avail of lock management portals such as Register and Retrieve to help manage access to critical and protected systems. There are also lock solutions customized to address specific needs of a customer’s business. Clients are therefore not limited to some “one-size-fits-all” product that may not be best for their particular needs.
Accessories of various types are also available, so customers can get the most out of their mobile computing devices wherever they are. These include trackballs, power chargers of various types, laptop docks, USB hubs, and many more. The company’s long history of providing products designed around customer needs is reflected in the usability and practical uses of the accessories offered.
The growing need for smartphones and tablets to increase productivity has also spawned the company’s development of various innovative accessories that specifically address this area. For smartphones, the company offers innovations such as the Proximo Proximity Monitoring Systems that helps customers keep track of where their valuable smartphones are, as well as other similarly valuable properties. For tablets, many products integrate security with practical use, such as the SecureBack Security Case. This product combines a two-way stand with a ClickSafe lock.
Data that can be mined from a stolen laptop or mobile device is what will hurt a business more that the loss of the device itself. Kensington has developed enterprise solutions to aid in physically securing these important hardware. Because no two businesses are the same, the solutions can be configured to the customer’s needs. There are also solutions designed for specific industries such as finance, healthcare, and education. The protection a customer gets is tailored to protect the unique vulnerabilities the business is exposed to.
Commitment to Customer Satisfaction
The company has been a success not only because it produces products that customers find necessary for their businesses. It is also not just a product of the inventiveness and creativity of Kensington’s Research Division. A critical ingredient to the company’s success through its more than three decades of success is its commitment to the satisfaction of its customers. The products offered come with a 90-day money-back guarantee, so customers only keep products that they really need. There are also many other warranties offered, depending on the customer’s choice and the product being sold. This ranges from a basic one-year warranty to a long as a lifetime warranty.
The company’s website also provides easy access to a knowledge base that address the various questions a customer may have about a product already purchased or planned for purchase. If they need more in-depth explanations, they can always call Customer Service. The agents who answer also uphold the company’s commitment by providing both friendly service and satisfying resolutions to their concerns. This combination of product quality and commitment to customer satisfaction is what makes Kensington the company to beat in the area of mobile device physical security and innovative accessories.
A Trusted Name in Mobile Device Security and Innovative Accessories
All of these traits embodied by Kensington have made it a trusted name in the industry it serves. Through the years, people have come to rely on the company for solutions for their security needs, as well as for accessories that give them an edge in mobile computing productivity.
The company has produced many excellent products and continues to produce such products today. The fact that many of these products are firsts attests to the company’s continued search for solutions that will address the concerns of the customers with every technological advance that arises in the field of mobile computing and physical security.
The foundation of all this is the company’s solid stance on customer satisfaction. This is ingrained in all aspects of the way the company does business, in the products it develops and provides. Therefore, for physical security needs and accessories top make mobile devices more effective and productive, the first name to think of, and rightfully so, is Kensington.